Customer Service Coordinator

Loughborough

Temporary (Potential to go permanent)

£27,000 - £29,000 DOE

We are currently seeking a motivated and dynamic individual to join our client's team as a Customer Service Coordinator on a temporary basis with the potential to go permanent. This is to play a vital role in ensuring customer satisfaction by handling order, processing order details, and providing proactive support to the team.

Description of the role:

• Processing orders accurately and efficiently, ensuring timely delivery.
• Managing customer accounts and building strong relationships.
• Utilising geographic knowledge to coordinate efficient load planning.
• Ad hoc administrative tasks to support the wider team.

About you:

• Previous experience in customer service.
• Strong communication and interpersonal skills, with a customer-focused approach.
• Ability to work autonomously and take initiative to solve problems.
• A proactive attitude with a willingness to go the extra mile to exceed customer expectations.

If you're immediately available with a passion for customer service, and you thrive in a fast-paced, collaborative environment, we encourage you to apply!