Senior Sales Advisor

Loughborough

£27,000 - £28,000 + Commission (£37,300 OTE)

Are you passionate about interiors and delivering exceptional customer experiences? Do you thrive in a fast-paced, sales-driven environment where no two days are the same? If so, this could be your perfect next step.

The showroom is a destination for customers seeking quality, expertise, and design inspiration-and our client is looking for a confident and experienced Senior Sales Advisor to help lead their customer journey from first contact through to completion.

Description of the role:

• Guiding customers through the full sales process in person, via email, and over the phone.
• Offering tailored advice on products, design, and technical queries.
• Creating quotations, arranging deliveries, and providing outstanding aftersales support.
• Taking ownership of customer issues and ensuring resolution to the highest standards.
• Supporting and mentoring the wider sales team, including training new starters.
• Using the CRM system to update customer records and sales activity.
• Managing sample requests and showroom visits, ensuring every customer feels welcomed and supported.

About you:

• Minimum of 2 years' experience in a sales-focused role.
• Background in luxury retail, interiors, or design (highly desirable).
• A natural communicator-confident, articulate, and customer-focused.
• Strong organisational skills, with the ability to juggle multiple tasks effectively.
• Self-motivated, proactive, and positive in a fast-paced team environment.
• Comfortable using CRM systems and Microsoft Office applications.

Apply now to be part of a growing team where your flair for interiors and customer service can truly shine!