Sales Assistant
Bury St Edmunds
£23000 - £27000 per annum

Sales Assistant

Bury St Edmunds

£23,000 - £27,000 + Bonus

We are seeking a Sales Advisor to join our clients expanding showroom team. You will work closely with their showroom team to deliver outstanding service to their customers. This role requires a friendly and confident communicator who thrives in a customer service and sales environment. The fast-paced nature of this role demands excellent organisational skills and the ability to prioritise tasks while being proactive and reactive to customer needs.

Description of the role:

  • Support the showroom team and provide excellent customer service.
  • Guide customers through the sales process via phone, email, and in person.
  • Offer technical and design advice and resolve customer queries.
  • Answer incoming sales calls and make outbound calls to the customer database.
  • Create quotations, process payments, arrange deliveries, and provide outstanding after-sales service.
  • Provide advice on suitability, sizing, and pricing, with a flair for interiors.
  • Update the CRM system with relevant client information and daily activity.
  • Arrange sample dispatches.
  • Welcome customers to the showroom, ensuring a professional and friendly environment.
  • Maintain a clean and tidy showroom.
  • Provide refreshments to customers during appointments.
  • Confirm showroom appointments with customers prior to their arrival.

About you:

  • Experience in a sales environment.
  • Extremely well-organised and able to prioritise tasks.
  • Enthusiastic and hands-on; thrives in a busy, fast-paced company.
  • Self-motivated with the ability to inspire others.
  • Strong customer focus.
  • Excellent communication skills.
  • Minimum of 2 years of sales experience.
  • Proficiency in using a CRM.
  • Familiarity with Microsoft Office.

If you are a driven professional with a passion for sales and exceptional customer service, we would love to consider your application!

Want to know more about this position? Contact Katie
Apply now.
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