Key Account Manager

Hucknall

£37,000 - £39,500 DOE

We're thrilled to support our client's exciting growth journey as they seek a dynamic Key Account Manager to join their team! Reporting to the Customer Service Manager, you'll be at the forefront of managing high-value, complex accounts. This is your chance to drive sales, craft strategies for growth, and deliver outstanding service.

Description of the role:

• Identify and capitalise on sales opportunities with existing customers.
• Pursue new business by following up on sales leads and researching new opportunities.
• Plan and attend client meetings and events, representing the company professionally.
• Maintain strong client relationships by delivering seamless service and effective problem resolution.
• Provide prompt responses to customer inquiries, aiming for swift and positive resolutions.
• Act as a point of escalation for the team, assisting in complex problem-solving.

About you:

• Demonstrate success in a sales-focused role with experience in managing customer accounts.
• Exceptional skills in negotiation, objection management, and multitasking.
• Excellent verbal and written communication skills with a strong team-oriented approach.
• Ability to handle stressful situations positively and effectively.
• Confident in face-to-face client meetings and event settings.
• Skilled in MS Office applications, particularly Excel, and experience with CRM and ERP systems.

Ready to make an impact with a supportive and dynamic team? Apply today and join our client in driving success and innovation!